Privacy Policy For BurnPeak

This Privacy Policy describes how BurnPeak ("we," "our," or "us") collects, uses, stores, and safeguards your personal information when you visit our website at https://burnpeakk.net (the "Site"). It details the types of information gathered during your use of the Site and how that information is handled. This policy applies solely to data collected online and does not include information obtained through offline methods such as phone interactions, postal mail, or in-person communications.

Privacy Notice for Refund Video Statements
If you choose to submit a video statement when requesting a refund, please review the following information:

Purpose of collection: Your video is used only to verify and process your refund request.
Who will review it: Only authorized customer support and quality assurance team members will view your video. It will never be shared with external parties.

Storage & security: Videos are securely stored within our internal system and safeguarded from unauthorized access.

Retention period: Videos are retained only for the duration needed to finalize your refund and address related service inquiries. All videos are permanently deleted afterward. The maximum storage period is 1 month. Providing a video is completely optional.

Acceptance and Changes to the Privacy Policy
By using this Site, you acknowledge and accept the practices outlined in this Privacy Policy. As our online environment evolves, we may revise this policy periodically. Any updates will be posted on this page with an updated “Effective Date.” Continued use of the Site signifies acceptance of these changes.

How We Collect and Use Information
We may collect personal information that you voluntarily provide while using the Site — including during account creation, product purchases, and subscription sign-ups. This may include your name, email address, mailing address, and payment information.

We may also automatically collect certain data as you browse the Site, such as your IP address, browser details, device type, and analytics data that help us enhance functionality and tailor your experience. We may use cookies and web beacons to gather this information. Cookies are small files stored on your device to track behavior, personalize content, and deliver targeted ads. Web beacons (“transparent GIFs”) monitor site activity and email engagement.

We use this information to customize our content, provide relevant offers, and deliver targeted advertising through email, direct mail, phone, or SMS. We may also share your information with reliable third-party service providers and advertisers. If you prefer that your information not be used in this way, you may contact our Online Privacy Coordinator at the address listed at the end of this policy.

Please use caution when sharing personal information in public areas of the Site (such as forums, message boards, or chat rooms), as we cannot control how others may access or use that information.

What Information We Collect

We may collect personal details that you voluntarily provide while using the Site, responding to emails, attending events, or completing transactions. This may include your name, email address, physical address, and payment information. All data is submitted at your discretion.

We also gather certain information automatically as you navigate the Site. This includes connection information, usage patterns, cookies, and web beacon data used to enhance performance, personalize content, and analyze user behavior.

No Information Collected from Children:
We do not knowingly collect personal information from individuals under the age of 13. If such information is discovered, it will be deleted immediately.

No Collection of Sensitive Medical Information:
We do not gather information relating to medical conditions, diagnoses, or treatments.

Credit Card and Bank Account Information:
If you make a purchase on our Site, we may collect your credit card or bank account details. This information is encrypted using SSL technology and is shared only with trusted third parties necessary to process payments.

How We Store Your Information
Your personal information is stored on secure servers used to provide Site content and communications. Access is limited to authorized personnel who manage email systems and user data.

All emails from the Site include an unsubscribe link, allowing you to remove yourself from our mailing list at any time.

We implement commercially reasonable security measures to protect your data online and offline. Servers use password protection, firewalls, and SSL encryption for payments. However, no method of data transmission is entirely secure, and we cannot guarantee absolute protection.

Changes to Privacy Policy
We may update this Privacy Policy at our discretion. Significant changes will be posted on this page to keep you informed about how your data is managed.

California Resident Rights
California residents may request, once per year, details about third parties with whom we shared their information for marketing purposes in the prior year. They may also request how we respond to “Do Not Track” signals. We do not respond to such signals.

As noted in this Policy, you consent to our sharing your information with third parties for marketing purposes unless you request otherwise. All requests should be directed to the email listed at the end of this Policy.

Sharing Information with Others
We may share your information with third parties that assist in providing our products and services, including hosting providers, analytics firms, marketing partners, payment processors, and customer support services.

We may also share your information with advertisers or providers offering complementary products or services. Aggregated and anonymized data may be shared to help partners better understand user trends and demographics.

We may disclose your information when required by law, to comply with legal obligations, protect our rights, prevent fraud, or ensure user safety.

If a business transfer occurs — including a sale, merger, acquisition, or bankruptcy — user information may be included as part of the assets transferred.

Third Party Collection and Use of Information
The Site may display ads from third-party advertisers who may use cookies, emails, or web beacons to gather data about your browsing activity. Each third party maintains its own privacy policy.

The Site may also include links to external websites. Once you navigate away from the Site, their privacy practices apply to any information you provide. We are not responsible for those policies or their content.

Third parties may collect your information in the following ways:

Advertisers: Ad networks may use cookies or web beacons to gather browsing data. We do not control their data practices.
Hyperlinks: Links within our Site or emails may direct you to outside websites. We are not responsible for their privacy policies or content.
Analytics: Third-party analytics providers help us track Site performance and understand user engagement.

How We Use Information Collected
We may use your information to personalize your experience, deliver targeted advertisements, and provide exclusive offers via email, mail, or other forms of communication. Unless you opt out, your information may be shared with third parties for marketing or service-related purposes.

If you do not want your information used in these ways, you must send a written request to the Online Privacy Coordinator at the address listed at the end of this Policy.


Please keep in mind that any personal information you share voluntarily in public areas (including blogs, message boards, or chat rooms) may be viewed and used by others outside our control.

Cooperative Relationships with Third-Party Providers
Some content, services, or products available on the Site may be offered in partnership with third-party companies. In these situations, we may share only the information required to fulfill the requested service. For questions regarding a partner’s privacy practices, please contact them directly.

Legal Compliance and Business Transfers
We may disclose personal information when required to comply with the law, protect our rights or users, or during business transactions such as mergers, acquisitions, or asset sales.